This Disclaimer sets out the limitations and conditions under which Topfed Inc. ("TrustValet", "we", "our" or "us") provides information and services through our website at trustvalet.co.uk. By accessing or using our platform, you acknowledge and agree to the terms set out in this Disclaimer. This page should be read alongside our Terms and Conditions, Privacy Policy and Cookie Policy.
1. Nature of the Platform
TrustValet is a lead generation platform that helps users discover and connect with vetted local professionals across the United Kingdom. We publish professional profiles based on publicly available information, credibility signals and reputation data gathered at the time of review.
TrustValet is not a booking platform, marketplace, regulated financial service or legal advisory service. We do not facilitate transactions, handle payments, negotiate contracts or act as an agent for any professional listed on our platform. Any arrangement, agreement or transaction you enter into with a professional you find through TrustValet is made solely between you and that provider.
2. No Guarantee of Accuracy
While we take reasonable care to ensure the information published on our platform is accurate and up to date at the time of publication, we cannot guarantee that all content is complete, current or free from errors at all times. Business information including contact details, service descriptions, pricing, availability, credentials and trading status may change without notice.
TrustValet reviews listings using publicly available data and reputation signals. We are not a regulatory authority and we do not have access to private business records, internal financial information or confidential documentation. Users are responsible for independently verifying all relevant details directly with the service provider before making any decision or entering into any agreement.
3. No Endorsement or Warranty
The inclusion of any professional or business on TrustValet does not constitute an endorsement, recommendation, approval or warranty of any kind by Topfed Inc. We do not guarantee the quality, safety, reliability, suitability or legality of any service provided by professionals listed on our platform.
Trust signals, reputation scores and selection badges displayed on our platform reflect our assessment based on publicly available information at the time of review. They are provided for guidance purposes only and should not be relied upon as a definitive measure of quality or performance.
4. No Professional Advice
Nothing on TrustValet constitutes professional advice of any kind, including but not limited to legal advice, financial advice, medical advice, property advice or any other regulated professional service. Information published on our platform is for general informational purposes only.
If you require professional advice, you should always consult a qualified and appropriately regulated professional directly. TrustValet accepts no responsibility for any decisions made or actions taken based on information found on our platform.
5. Limitation of Liability
To the fullest extent permitted by applicable law, Topfed Inc. accepts no liability for any loss, damage, cost or expense of any nature arising directly or indirectly from your use of the TrustValet platform, your reliance on any information published on our platform, any interaction or transaction between you and a professional found through our platform, any inaccuracy, error or omission in any listing or profile, the unavailability or interruption of our platform for any reason or any third-party content linked to or referenced from our platform.
This limitation applies to all types of loss or damage including direct, indirect, incidental, consequential, special or punitive damages, whether arising in contract, tort, negligence or otherwise, even if TrustValet has been advised of the possibility of such damages.
6. User Responsibility
Users of TrustValet are solely responsible for conducting their own due diligence before engaging any professional found through our platform. This includes but is not limited to verifying that the professional holds any required licences, certifications or insurance, confirming pricing, availability and service scope directly with the provider, checking that the professional is suitable for your specific needs and requirements and reviewing any contracts or agreements carefully before signing.
TrustValet strongly encourages users to request references, check independent reviews and seek multiple quotes before making any commitment. We accept no responsibility for outcomes resulting from a failure to carry out adequate due diligence.
7. Third-Party Links and External Content
Our platform may contain links to third-party websites, platforms and resources including trusted data sources, review platforms and official registries. These links are provided for reference and convenience only. TrustValet does not control, endorse or accept responsibility for the content, accuracy, policies or practices of any third-party website.
Visiting a third-party site through a link on TrustValet is entirely at your own risk. We encourage you to review the terms, privacy policies and disclaimers of any external site you visit.
8. Availability of the Platform
We aim to keep TrustValet available and accessible at all times, but we do not guarantee uninterrupted or error-free access to our platform. We reserve the right to suspend, withdraw or modify any part of the platform at any time without prior notice for maintenance, updates or any other reason. TrustValet accepts no liability for any inconvenience or loss resulting from platform unavailability.
9. Intellectual Property
All content on TrustValet, including text, branding, design elements, selection methodology and platform structure, is the intellectual property of Topfed Inc. or its licensors. Nothing in this Disclaimer grants you any right to use, copy, reproduce or distribute any content from our platform without prior written permission from Topfed Inc.
10. Changes to This Disclaimer
We may update this Disclaimer from time to time to reflect changes in our platform, services or legal obligations. Any updates will be published on this page with a revised effective date. Your continued use of TrustValet after any changes constitutes your acceptance of the updated Disclaimer. We encourage you to review this page periodically to stay informed of any changes.
11. Governing Law
This Disclaimer is governed by and construed in accordance with the laws of England and Wales. Any disputes arising from or in connection with this Disclaimer shall be subject to the exclusive jurisdiction of the courts of England and Wales.
12. Contact Us
If you have any questions about this Disclaimer or the terms under which TrustValet operates, please contact us at info@trustvalet.co.uk. We aim to respond to all enquiries promptly and transparently.