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TrustValet
How we verify

Every check, and where it comes from

A verification describes the day it was made. Each finding is drawn from a public source and dated, so anyone can re-run it.

Fourteen checks, in five groups

01Identity

We confirm the company exists and is active in the register, that it has active directors, that its VAT number is valid where it has one, and that the name on its website is the company's.

Company exists and is active in the register ●
Company has active directors
VAT number is valid
Name on the website matches the company ●
02Domain and site

We read how long the domain has existed, whether the site uses a valid certificate, whether the domain can receive email, and whether the site responds.

Domain is established, not recent
Website uses a valid certificate
Domain receives email
Website resolves and responds ●
03What the site declares

UK law requires a company's website to show its name and number. We read what the site declares: the company number, contact details and terms.

Company number published on the website
Contact details published on the website
Terms or legal notice published
04Standing

We look for insolvency notices in The Gazette and for overdue filings or a proposed strike-off at Companies House.

No insolvency notices
No overdue filings or strike-off
05Control

The company proves it controls the domain, by a DNS record or a code sent to an address on the domain. A certificate covers that domain.

The company controls its domain ●

● Four checks decide

A certificate is never issued unless these four are confirmed: the company is active in the register, the name on the site is the company's, the site responds, and the company controls the domain. Of the other ten, no more than two may fail.

A person decides, not a script

Our software reads the sources and proposes a result. A person reads the file before any certificate is issued. A source that does not answer is recorded as unconfirmed, never as a failure: our access problem is not a finding about the company.

What we do not verify

Something wrong? If a finding is out of date or mistaken, tell us where the source says otherwise. We re-read it, correct the page, and note the change in the verification history.
Contest a finding